weibd Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how weibd collects, stores, and protects your data.
Introduction and Applicability
weibd ("we", "our", "platform") operates a trusted mobile casino and betting platform for users in Bangladesh. This privacy policy ("policy") explains how weibd collects, processes, stores, and protects your personal information.
This policy applies to all services provided through https://weibd.cam. By registering on our platform or using our services, you agree to the terms of this privacy policy. This policy should be read together with our terms and conditions.
Important: Protecting your privacy is our top priority. weibd never sells your personal information to third parties.
As used in this policy, "personal information" means any information that can directly or indirectly identify you. We collect only the information necessary to provide our services, and we do so in compliance with applicable law.
What Information We Collect
We collect the following types of information. Each category and the reason it is collected are described in detail below:
2.1 Registration and Identity Information
When you open an account with weibd, we collect your name, date of birth, email address, mobile number, and username. A national ID card or passport may be required for identity verification.
- Full name and username
- Date of birth (for age verification)
- Email address and mobile number
- National ID card or passport number (for KYC verification)
- Current address
2.2 Financial Information
We collect payment method information to process transactions. However, we do not store any card numbers or confidential bank account details.
- Mobile number for bKash, Nagad, Rocket, or Upay
- Bank account number and bank name (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
2.3 Technical and Usage Information
We automatically collect certain technical information to improve platform quality and ensure security.
- IP address and device identifier
- Browser type and operating system
- Activity logs and session data on the platform
- General geographic location information
- Information collected through cookies and similar tracking technologies
2.4 Communication Information
When you contact our support team via live chat or email, a record of that conversation is stored. This is used to maintain service quality and to resolve disputes.
Use of Information and Purpose
We use your information for specific, legitimate purposes. Your personal information will never be misused.
- Creating, verifying, and managing accounts
- Processing deposits, withdrawals, and other financial transactions
- Preventing fraud, conducting anti-money laundering (AML) checks, and ensuring account security
- Verifying age to prevent use of the platform by minors (under 21)
- Providing customer support and resolving complaints
- Sending information about bonuses, promotions, and rewards (with your consent)
- Improving platform services and resolving technical issues
- Meeting legal obligations and fulfilling regulatory requirements
- Implementing responsible gambling guidelines
Please note: We never share or sell your information to third parties for advertising purposes.
Data Sharing and Disclosure
weibd does not sell, rent, or share your personal information for commercial purposes. However, in certain limited circumstances we may share information with third parties:
4.1 Service Provider Partners
Technology partners connected to our services, payment processors (bKash, Nagad, Rocket, Upay), and identity verification service providers are permitted to receive only the minimum information necessary to perform their functions.
4.2 Legal Requirements
Under court orders, lawful requests from law enforcement agencies, or legal obligations, we may be legally required to disclose information to the relevant authorities.
4.3 Fraud Prevention
To detect money laundering, fraud, or misuse of the platform, we may share certain information with security partners. This process is always conducted in compliance with applicable law.
Note: Any third party is bound by contract to uphold our privacy standards. They may use the information only for the specified purpose.
Data Security Measures
weibd follows industry-standard technology and practices to keep your personal information secure. Our security measures are as follows:
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Advanced firewall and intrusion detection systems
- High-grade encryption for sensitive information
- Regular security audits and vulnerability testing
- Two-factor authentication for account access
- Restricted staff access to data (on a need-to-know basis)
- Automated alerts for suspicious transactions
While we make every effort to protect your information, it is not possible to make data transmission over the internet entirely risk-free. We therefore ask you to keep your password secure and to log out of your account after using an unfamiliar device.
Data Retention Period
We retain your personal information only for as long as necessary. Retention periods are determined as follows:
- Active Accounts: All information is retained for as long as the account remains active.
- Transaction Records: Financial transaction records are retained for the long term in accordance with legal requirements.
- After Account Closure: Even after an account is closed, information may be retained for a defined period due to AML and legal obligations.
- Marketing Data: Marketing-related information is deleted when you withdraw your consent.
At the end of the retention period or when the need no longer exists, we securely delete or anonymize the information so that it can no longer be linked to a personal identity.
Your Rights
You have the following rights regarding your personal information. Contact us to exercise these rights.
- Right of Access: You have the right to know what information we collect about you and how we use it.
- Right to Rectification: If there is any inaccuracy in your personal information, you can request that it be corrected.
- Right to Erasure: In certain cases you may request that your information be deleted, subject to legal obligations.
- Right to Object to Processing: In certain circumstances you may object to the processing of your information.
- Right to Portability: You may request to receive your information in a structured format.
- Right to Withdraw Consent: You may withdraw at any time any consent given for marketing communications or optional processing.
To exercise these rights, contact our support team via 24/7 live chat or by email. We will respond to your request within a reasonable time.
Protection of Minors
weibd is strictly for persons aged 21 and above. We do not knowingly collect or process information from anyone under the age of 21 under any circumstances.
21+ Age Rule: Age verification is mandatory at registration. Any account identified as belonging to a minor will be closed immediately and the associated information will be deleted.
If you believe a minor is using our platform, please notify our support team immediately. If there are children or teenagers in your household, the use of parental control software is recommended.
Changes to the Policy
weibd may update this privacy policy from time to time. The policy may change due to changes in the service, new legal requirements, or security improvements.
- In the case of significant changes, we will notify you by email or through a notice on the platform.
- The date of any change will always be displayed at the top of this page under the "Last Updated" section.
- Continued use of the platform after changes will be considered acceptance of the new policy.
- If you object to significant changes, you may close your account.
Previous versions of this policy may be provided upon request. For any questions, please contact our support team.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our support team is always ready to assist.
For complaints or disputes related to this privacy policy, please contact our support team first. We will try to resolve your issue as quickly as possible.